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Keri Hinterreiter, Talent Manager, PMP, CDCS, CDCP

About

Keri has extensive experience in Margin Assurance with specialties in data analysis, process re-designing, and project management. She has served a major telecom client in the Denver-metro area for the past six years.

Prior to joining Agility, Keri spent nearly four years working in television for High Noon Entertainment, casting for a number of Home and Garden TV productions. Keri also served as a story developer and research coordinator at High Noon. Keri graduated with honors from the University of Colorado at Boulder, earning a Bachelor of Science in Business Administration with an emphasis in Marketing.

Experience
  • Served as a project lead for a service margin analysis project. Managed and executed revenue and cost analysis resulting in multi-million dollars in recoveries.

  • Reviewed and validated customer billing, facilities costs, standard pricing rates, customer contracts and provisioning orders to identify services that were operating at a net loss in wholesale and business markets.

  • Executed top level reporting to monitor and communicate project status, risks, and opportunities.

  • Developed deep relationships across multiple business and product channels to identify additional opportunities / risks for system and margin improvements.

  • Decreased revenue exposure and loss for client by providing timely and accurate financial analysis and reporting on core business unit practices focusing on rules and regulations compliancy, marketing efforts, and consumer behavior.

  • Served as a liaison between the client and customers to communicate billing discrepancies and facilitated negotiations for billing corrections, thus fostering a positive customer service experience.

  • Provided guidance to clients on effective analysis and interpretation of financial data to support strategic management planning and decision making.

  • Certifications
    PMP, CDCS, CDCP
    Talent Manager, PMP, CDCS, CDCP
    1050 17th St.
    Suite A375
    Denver, CO 80265